Project ASSESSMENTS

Before embarking on any change program it is always vital to understand where you are today - the 'A point' as we call it. We use project quality assurance techniques to establish and quantify this. That is, how do things stand today? And that may apply to several areas, for example:

  • How ready are you to outsource or out-task core or non-core services?

  • Are you ready for the journey ahead and how good is project delivery capability?

  • How good is technical governance - direction and control?

  • Is there an effective IT strategy in place - does it provide a clear vision and and is it delivering to a committed roadmap?

  • What opportunities are there for moving business applications to Cloud technologies?

  • Are you positioned and able to embrace other emerging digital technologies?

We use a range of project readiness and assessment techniques to quantify today's position and examine what changes would need to be made in order to improve IT business capability. It is always important to consider the 'design point' of exactly how good your capability needs to be in order make a significant step-change without massive costs and effort.

In our experience, businesses do not need to be 'world class' in everything they do, just good enough to stay ahead of the game and to innovate in their chosen strategic areas.

Our focus is to increase our client's in-house capability to deliver benefits for the business.

TECHNICAL ASSESSMENTS

Our technical assessments focus on the health of your current systems. What are today's problems? How can they be fixed? What should you do to make your systems ready for future technical change?

Here are some examples:

  • We provide a forensic systems analysis service that will help you find and fix any any technical issues that prevent your systems working correctly and efficiently

  • We can assess systems performance and throughput to identify bottlenecks and to find enhancements and optimisation opportunities

  • We can measure your service management track record against Service Level Agreements (SLAs) by reviewing IT processes for effectiveness and efficiency

  • We can review your systems management technologies and assess their effectiveness across your service catalogue and contribution to service delivery processes

  • We can help you establish technical governance bodies such as a Design Authority within your organisation

  • We provide external technical consultants to support in-flight programmes with objective advice and guidance.

Our consultants have an excellent track record of relieving systems bottlenecks and in ensuring that systems architectures are well designed and able to cope with future business growth and demand. We also focus on improving the technical governance that must be in place to control and direct technical change.

We use a range of technical quality assurance (TQA) methods and health check techniques to quantify today's position and examine what changes would need to be made in order to improve technical health and capability.

Flex/50 also has deep expertise in service management and in assessing its alignment to business needs. We have consultants who are certified ITIL practitioners, some whom contributed directly to ITIL development and its predecessor frameworks.